I reply with, "2nd day air would be helpful, but only if Dark Knight was willing to pick up the tab. They mention they can "look into" 2nd Day Air option. Unacceptable and useless, since the ball is on the 22nd. On 18 Sept I get an e-mail telling me that hey, I'd selected the Express option and you're going to get your stuff on 23 Sept. I was able to work with the different colors offered, so I had them swap out the shirt and pants with the new colors. On 17 Sep I get an e-mail informing me that two of the items are out of stock, but they have the same item in differents color available. On 13 Sept 2013 I ordered a shirt, pants, and a sword frog from Dark Knight Armory and selected Express delivery for a formal ball I was attending on the 22nd. That's the world we live in.ĭark Knight Armory: Save Yourself the Heartache and Steer Clear! your in line with other people ordering, then the bank has a line of transfers to check and allow. I may think that you guys should cut them a bit of slack. And you can't expect a $35 pair of boots to be made for hiking. They have the measurments to most everything On the site. They are a supreme pain in the a** and effect the company's bottom line. No one likes giving refunds, especially when it was the customers mess up. You spend fair money, you get fair quality.Īs far as refunds. These people don't make the products, so I don't know why some of you are bent out of shape about the quality of the stuff you order. You know how I made this work? I checked the stock of every item I ordered. Granted, I ordered from "", but it is the same site and warehouse as "darkknightarmory" and "medievalcollectables" I had planned on calling to check up, but I had no need to. I placed an order for three items and received an email with shipping invoice attached within the hour. No internet drama or keyboard warrior for me. I wasn't trying to offend or anything and ESPECIALLY not trying to argue. maybe ill come back when I have a bad order with them. free shipping and an invoice with tracking before a have a chance to regret the money blown on armor for make believe, makes it hard to agree with everyone. I waver that they are real and unfortunate. Im just defending a company that has been good to me and not invalidating your complaints. Especially if some little s*** showed up and started saying I was over-reacting. I'd be pissed too if I were you, however. Amazon, walmart, burger king, most lucritrive companies, all lie a bit to either make people happy, or push their crappy product. Maybe they are alittle caught up in making their site appear to have a crazy, endless inventory.Īlmost any site has the same system, you place your order and it auto debits your account. I just don't think it is fair to call them crooks and theives (which I'm not saying you did, I'm not sue i read your original comment) when they very clearly have given good and speedy service to people. Historical European Martial Arts (HEMA).Ultra Durable 'Beater' Katana under $400.Affordable Traditional Blades with 'Hamon'.Custom means any item that is ordered from us that is not normally on our website for sale. Items that are not returnable are: Tobacco Pipes, Tights and Hosen, Opened Contact Lenses, Opened Prosthetics, Costume Wigs, Earrings (and other pierced jewelry), Spartan/Gladiator Briefs, Wind Instruments, Any Liquid or Cream (Rust Blocker and other Metal Cleaners, LARP Silicone, Fake Blood, Prosthetic Glues and Removers, et cetera), Underwear, Socks (unless unopened), and Custom Items. State if you are returning the item(s) for a refund, or if you would like a store credit in order to place an exchange order. Please fill out the return form linked below or include a short note with your order number and name. Please take care and try your footwear on a carpeted or soft floor that will not scratch or mark the bottom of the shoes. Boots should not have any markings on the soles. Make sure all accessories, such as laces, are also returned with the garment. This means the product cannot be worn, washed, soiled, damaged, or used in any way.įor clothing, it is fine to try it on, however, you'll want to make sure you do not subject the item to any scents (such as perfume, smoke, or any other scent that will require the garment to be washed) or animal hair. Any items being returned must be in original condition. We can only process refunds for items returned within 30 days, after 30 days we offer store credit only. We will take returns for up to 90 days from the ship date of your order.
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